I have lived in Tyler for 20 years. I bought a complete new unit in 2011 from a friend who retired from servicing A/C units. He recommended that I call Coy Dodd and set up a yearly maintenance program and that if I had any problems they would be the Best. It was the Best advise he could have given me. Coy Dodd has been my go to for A/C problems ever since and will be as long as I live and have a home in Tyler, Tx. They are professional, courteous, and extremely knowledgeable. But most of all, Honest. I never feel like I'm getting gouged for a repair or service. I feel like they are old friends of mine now, from Stephanie's kind and professional voice when I call, to knowing I will get one of the best technicians in the area with Mark Rogers. Their Slogan is so True "Air Conditioning Problems, Call Coy" I do!
The people at Coy Dodd's stand to the fore based upon professionalism, service level, and unsurpassed ability. The company re-engineered our HVAC systems including the re-routing of duct work, installed two furnaces and air conditioning units, installed a high volume vent hood for a large gas range, and vented all bath rooms and the electric dryer. The work is perfect. Six months after the installations, Coy dropped by to make sure the dryer duct work was installed correctly for preventing animals from entering the attic. When I tried to pay for a service call, Coy jumped in his truck and while driving away refused to take payment. In 2019, where do you find another company with that level of service, a company that actually cares for its customers? Richard and Laura Ryan
Air Handler Stopped working, No A/C or heat. Called and setup appointment for the next day when I could meet with them. They called right at appointment time to let me know driver was running 15 minutes late( good communication ). Tech arrived on site, checked thermostat, then the air handler, fuse blown. Tech asks if the lawn crew had been here recently(Yes) and the location of the A/C unit. We walked outside and he pointed out where the weed eater had shredded, yes shredded the wires which caused the fuse to blow. Five(5) whole minutes to determine problem!!! 45 minutes to run new wire and test functions of the A/C and heater. $150.00 total bill and 1 hour to diagnose issue and complete repair and get paid. Thank you.
Got back to me a couple of hours after I submitted an appointment request and sent someone out the same day. He was friendly and quickly fixed the problem. Thanks Coy Dodd--my house is no longer a muggy hell!
They called when the technician was on the way. He showed up promptly and was very friendly and professional. He took care of my problem quickly and efficiently. I couldn't be more pleased.
We love working with Coy Dodd A/C, they always do great work and respond very quickly if an issue arises. I use them Professionally with our business and at home. Great Guys!
My mother had her air conditioner repaired by a gentleman with the name of David. He was a "TRUE " professional and the service that we received was absolutely perfect. I would recommend Coy Dodd to anyone who needs to service their air conditioner. Outstanding company!
Candy Crocker School of Dance has used Coy Dodd AC for over 20 years. They are the most professional, prompt and skilled HVAC company I have ever seen. We also use them for residential purposes. Thanks Coy, we appreciate y'all ! Those two heat pumps are awesome.
Their very experienced service tech, Don, came out, figured out the problem in less than 10 minutes, and had it fixed in under an hour. He was honest and fair. They have earned all of my business from here on out. Thank you!
Really great service and price. Very nice techs
Great service from knowledgeable people
Great service, fair price.
Replaced blower wheel and returned at no charge to address noisy unit in attic. Very quick to respond.
These guys are great! My AC went out, and they didn't have the fan motor in stock. It was ordered...got here fast...and I was in business! Very nice people. Very knowledgeable. Answered all my inquisitive questions.
They have done great work for us for almost 10 years. They service and repair our older unit and have also installed a new unit for us in a new addition. They come out quickly and always send skilled people out to our home.
Very quick and honest.
Professional, Dependable, EXCELLENT SERVICE. I HIGHLY RECOMMEND. Installed HVAC when our home was built and have taken care of seasonal servicing in a most professional and efficient manner. Always courteous, EXCELLENT BUSINESS.
I've used Coy Dodd exclusively for years. I called ETR out once and they told me I needed to replace my inside and outside unit for $2-3k. I called Coy for a second opinion and they fixed a belt on the inside unit and found a hole in one of the ducts that had been badly patched. They didn't even charge me to fix the hole permanently. Always friendly, knowledgeable and trustworthy.
Mr Walker Is the best a/c tech there is. He diagnosed and repaired our problem. After a another company could not. Everything was done on time and on budget.
Mr. Walker took care of our A/C issue in a professional timely manner. I would definitely recommend Coy Dodd!
I was VERY impressed with the service I received today. He was clearly an expert and fixed my problem very quickly. I will use him again when needed and recommend him to anybody.
Always the best!
Excellent...........replacement was done in a timely manner and technicians were professional and knew their trade.
Awesome!!!!!! The technician was professional and worked in a timely manner to repair my AC on a day when it was 100. Thanks!